Anyone having the same problem?

I play genshin impact and I'm just a casual f2p player I swear I'm not one of those toxic players TvT but anywayy I've been having a problem lately with the latest version 5.0 where everything loads just fine even the geo icon but after that it stops working and if I click with my mouse it stops responding entirety :'( it just gets stuck on the loading screen with all the elements loaded but it won't open the world at all but if I change servers it works again idk what's wrong :'(
Does anyone know how to fix it? T^T