I have visited many hotels from 1S to 5S. Even I kinda visited some 5S multiple times. None of those hotels have concierge and bell boy like that. It's also kinda impossible for them to memories the guest when they have hundreds to thousands room with daily changes of guests (unless you tipped them a lot, has business personally, or a troublemaker, I guess)... Lol... The setting is way too unrealistic... But well, in yaoi everything is possible, what do I complain... ╮( ̄▽ ̄)╭