beta
The best outcome I can see for this is the son leaving and getting another job.
His mother neglected him and hurt him, so it makes sense that all his bitterness is towards the things that stole all his mother's affection and time.
He's not doing something cruel, because despite them saying the kids are getting the best clothes and food, none of the kids seemed to look like that. They weren't dressed fancy or had elaborate meals. So either someone is stealing or it's just an excuse to make the son look mean. When you have to manage on of these institutions it really is a battle of necessity and planning.