This is SO FRUSTRATING

Kay June 16, 2020 4:03 pm

Is anyone else having any of these problems or is it just me? AND more-so does anyone know how to prevent/fix it so it wont happen again?
Some or all of your comments left about a Manga have just inexplicably disappeared?
You save a newly written comment or question or any post and when your finished & click post, all your work disappears.
Sometimes when you open a list & click on edit, your writing that describes the list gone & you have to press back then edit again & then sometimes that doesn't even work so you have to copy and paste?

Responses
    DED =_= June 16, 2020 4:09 pm

    Well the editing one happened to me too, I just canceled and refreshed the page then it was back to normal.

    ✨Suujin June 16, 2020 5:11 pm

    Good day Kay-san, Suujin here!

    1. "Comments left have just inexplicably disappeared"
    - This happens when your comment contains flagged words such as other manga hosting sites, social media sites, foul words, etc.
    - It also happens when someone reported your topic that it contains provocative and unpleasant content, personal attack or abusive content, etc.

    2. "When your finished & click post, all your work disappears"
    There are two reason that this happened
    (1) Your topic contained flagged words such as other manga hosting sites, social media sites, foul words, etc. It is set that if your topic contains such words, your topic will automatically be deleted.
    (2) The tab/page has been 'idle' for too long. If you are not interacting with buttons and hyperlinks for a while, the browser will load and display the cached site page, meaning what you're currently seeing is the 'downloaded for offline use'. So when you click on the Post button, it will refresh the page instead.

    3. "The writing that describes the list is gone"
    - This issue is not caused by the site but by the device you are using. The local storage can make the user interface unusable for entering text areas especially when the cached data has reached its size limit for that particular application, in this case the browser you are using to access the site. So, it is very important to clear your cache every now and then.

    If you are unsatisfied with my answer or if the issues are still unresolved, then you can raise your concern to the webmaster by sending an email to [email protected]

    You can also post it on the message board of this site's official account http://www.mangago.zone/home/people/1/home/

    Romid June 16, 2020 5:14 pm

    This happens a lot
    So try and copy beforehand plus refresh it
    That should do the trick