I'm gonna cry, in my case it was a bug but I once had rolled for a limited character I really wanted. After hours of grinding, I had finally gotten it but the game suddenly crashed out and I logged back in to find zero of my pulls registering
IT ATE MY PULLS BUT IT DIDN'T GIVE ME MY ITEMS, GACHA SUCKS
I'm gonna cry, in my case it was a bug but I once had rolled for a limited character I really wanted. After hours of grinding, I had finally gotten it but the game suddenly crashed out and I logged back in to find zero of my pulls registering
IT ATE MY PULLS BUT IT DIDN'T GIVE ME MY ITEMS, GACHA SUCKS